Does SmallRig offer free returns? What's their exchange policy?

What's SmallRig returns and exchanges policy? Can you return in-store? How many days do you have to return items to SmallRig for a full refund? Do I need a receipt to return my item to SmallRig? Do items need to be in new condition?
Returns & exchanges policies rating: 5.0 - 1 ratings

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Yes, SmallRig does offer free returns & exchanges.
Knoji Staff
138
Posted Apr 2, 2018

Yes, SmallRig does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here.

You might also check out SmallRig's homepage for additional pages with information on returns and exchanges.

Learn more at smallrig.com.

Shopping tip: (December 17, 2018): Use promo code 10D9F9CA2C54 to save 10% off at smallrig.com — redeem it here. You can also view more SmallRig promo codes.

As of Monday, Amazon.com is also offering 30% off SmallRig items on their website.

Update: we've found 14 more camera accessories stores that currently offer free returns & exchanges and 773 electronics stores that are offering free returns & exchanges . You can also view all 6,577 stores that offer free returns & exchanges across all categories.

This user rated SmallRig's returns & exchanges policies: 5.0
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Knoji Staff
138
Posted Jun 2, 2017

SmallRig does not currently offer free returns and exchanges. Their policy may change from time to time, but you can see their latest policy on their $url(returns and exchanges policy page).

Customers are responsible for return shipping fee unless the Items is defective or damaged then they will be responsible for all shipping fee if order is within 30 days.

Also, you can check their homepage to see if they have any additional updated info on returning items.

This user rated SmallRig's returns & exchanges policies: 0.0
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Rated 3.9 - 17 reviews

About SmallRig

SmallRig is a major camera accessories company operating the e-commerce site smallrig.com. SmallRig sells its products and services in the camera accessories vertical, offering discounts and promo codes to its customers infrequently. SmallRig has good ratings among shoppers on Knoji, with 17 ratings and an average rating of 3.9 stars. SmallRig scores well compared to other brands in the camera accessories industry, providing 7 e-commerce features to better serve its customers.

SmallRig's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
SmallRig offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Maybe
It appears that SmallRig may not offer free shipping currently. Read full answer >>
International Shipping:
Maybe
It appears that SmallRig may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
SmallRig accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Yes
SmallRig accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Maybe
It appears that SmallRig may not accept Apple Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
SmallRig supports a promo code box on their website. Check the SmallRig promo codes page for the latest coupon codes from SmallRig. Read full answer >>
Black Friday Ad:
Maybe
It appears that SmallRig may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Yes
SmallRig offers Cyber Monday ad for qualifying orders and customers, according to their Cyber Monday ad policies. See policies and program details on their Cyber Monday page page. Read full answer >>
Military Discounts:
Maybe
It appears that SmallRig may not offer military discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that SmallRig may not offer senior discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
SmallRig offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Customer Reviews:
Maybe
It appears that SmallRig may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that SmallRig may not offer social media pages currently. Read full answer >>
Financing Options
Afterpay Financing:
Maybe
It appears that SmallRig may not accept Afterpay financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that SmallRig may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
No
It appears that SmallRig may not offer affiliate programs currently. Read full answer >>
View all features